Legal
Privacy Policy
How Velvet Klub collects, uses, discloses, and stores your personal data when you visit our website or use our services.
- Last updated
- Last updated 25/11/2025
- Contact email
- support@velvetklub.com
- Location
- New South Wales, Australia
Velvet Klub (referred to here as “we”, “our”, and “us”) recognises and values the importance of protecting your personal information. And, this Privacy Policy explains how we collect, use, disclose, and store your personal data when you visit our website or use our services. Our policies are made in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
The policies stated by Velvet Klub, applies to all users of our platform, including advertisers, registered users, and visitors who access or interact with velvetklub.com. By accessing or using our site, you agree and acknowledge the terms of our privacy policy, which forms part of our Website Terms And Conditions.
For the purposes of this policy, “personal information” means any information that tells us who you are like - your name, contact details, photos, or anything else that could reasonably identify you.
If you have any questions or queries, you can contact us at support@velvetklub.com.
Who We Are
Velvet Klub is an online advertising platform where independent adult service providers and escort agencies can advertise their services to potential clients in Australia.
We do not function as an escort agency or personally facilitate any services between advertisers and users. The communication/interactions and all arrangements between parties happen independently and privately.
Consent To Collection And Use
By accessing or using our website, you knowingly and voluntarily consent to the collection, use, and handling of your personal information as described in this privacy policy.
You warrant that you are at least 18 years of age and are legally capable of providing consent under applicable law. This is a strict requirement for using our website, which operates exclusively as an adult advertising and entertainment platform.
It is within your right to withdraw your consent at any time. To do so simply email us at support@velvetklub.com with the subject line “Consent Withdrawal” and explaining the reason. However, please note that withdrawing consent may limit some of your access to certain features, services, advertising, or full use of our platform.
Information We Collect
The Information You Provide Directly
- Your name, email address, and contact number
- Business or performer name
- Profile descriptions and photos you choose to upload
- Payment details for paid listings or services
- Messages or correspondence sent through our contact forms or email
- Any information you voluntarily share in feedback, surveys, or public forums on our platform.
The Information That Is Collected Automatically
- Your device details (browser type, operating system, device ID)
- IP address and approximate geographic location
- Access times, referral websites, and browsing patterns on our platform
- Cookies and tracking identifiers used for analytics and to remember your preferences
Sensitive Or Restricted Information
Velvet Klub does not intentionally collect “sensitive information” (such as health data, racial or religious details, or sexual preferences). If such information is voluntarily provided to us through advertisements or communications, we handle it with the utmost care. Also, this data is only used when necessary to support the intended functions of the platform and its betterment.
Age Verification
As an adult content platform, Velvet Klub may use third-party tools or verification checks to ensure all users and advertisers meet the 18+ legal age requirement. This may involve confirming identity or date of birth through lawful means if required by evolving Australian digital safety codes.
We do not hold any credibility for the third party links enlisted over our website. We try to keep our website safe but it is advised to you to read their policies before accepting them. If some misconduct happens when you surf from third party links Velvet Klub won’t be able to help you.
How We Use Your Information
Velvet Klub uses your personal information for legitimate and clearly stated purposes. It may include:
- Managing your account and enabling listings on the platform.
- Verifying your identity and ensuring compliance with our 18+ policy and legal obligations.
- Processing payments and issuing receipts for services purchased.
- Communicating with you, including sending confirmations, promotional updates (if opted in), and important notices.
- Maintaining and improving our Site, ensuring the content relevance and operational security.
- Analysing and researching, to help you understand usage trends and optimise the platform.
- Detecting and preventing fraudulent activities such as spam, or misuse of the site.
- Complying with legal and regulatory requirements, or assisting in law enforcement when required.
Please be assured that we do not sell your personal data under any circumstances. And we’ll only use your information for marketing if you’ve given us the go-ahead.
Disclosure Of Personal Information
Velvet Klub is very transparent about how, when we share your personal information and why. We may disclose your data in following situations:
- To trusted service providers — hosting, payment processing, IT and customer support
- To legal or regulatory authorities when required by law
- In the event of a business transfer such as merger or acquisition
- Information published publicly (e.g. photos in ads) remains visible to all site visitors
Data Storage And Security
Velvet Klub takes very reasonable steps to keep your data safe. We store your data on secure servers using industry-standard protection mechanisms, including SSL encryption, firewall systems, and access control protocols.
While no system can guarantee 100% security, we try our best to protect your personal information from misuse, loss, or unauthorised access. However, we cannot guarantee the absolute security of transmitted or stored data.
And if a data breach occurs that is likely to result in serious harm, we notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by law immediately.
But please also note that you are responsible for maintaining the confidentiality of your account credentials and should log out after using shared devices.
Access, Correction And Deletion Of Personal Information
Under the Privacy Act 1988 (Cth), you have the legal right to:
- Access the personal information Velvet Klub hold about you
- Request correction of inaccurate, incomplete, or outdated information
- Request the deletion of your account and associated information
- Opt out of marketing communications
You can exercise these rights anytime, but make sure your request is made via email at support@velvetklub.com. However, we may require verification of your identity before granting access or making corrections. And in limited cases, we may refuse access if permitted by law, and we will explain the reason if such scenario occurs.
International Data Transfers
Our platform is currently hosted on servers located in Australia. However, in some cases, we may use service providers based overseas (for example, cloud hosting or analytics services). Where such transfers occur, We ensure that
- your data is protected under privacy standards comparable to Australian law
- providers meet industry security standards
- data is used only for agreed services
And by using this Site, you consent to such transfers.
Data Retention
Velvet Klub Australia retain your personal information only for as long as reasonably necessary:
- To provide our services and maintain legitimate business records
- To comply with our legal obligations
- To resolve disputes and enforce agreements
When data is no longer required, it will be securely deleted, anonymised, or destroyed in accordance with industry best practices.
Third-Party Links
Velvet Klub may include links to other websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies before sharing any personal information.
*To know more check our Terms And Conditions page.
Complaints And Enquiries
If you believe your privacy has been breached or wish to make a complaint, please contact us via:
Email: support@velvetklub.com
Please make sure to include your full name, contact details, and a detailed description of the issue. Also include all the relevant screenshots if possible so that we know the issue and provide solutions in an efficient manner.
We will acknowledge receipt within a reasonable time and aim to investigate your issue as soon as possible. But in some cases it may take a huge amount of time. So, please be patient and we will get back to you within 30 days with the issue resolved or with further steps that need to be taken.
Updates To This Policy
Velvet Klub may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The latest version will always be available on this page, with the “Last Date” noted above.
And your continued use of the platform after updates would be taken as acceptance of the revised terms or policies.
Governing Law
All the Privacy Policy of the Velvet Klub are governed by the laws of Australia, and any disputes will be handled in accordance with the laws of the Commonwealth of Australia and the Australian Privacy Principles (APPs).
Contact Us
Velvet Klub
Email
Website
Location
New South Wales, Australia